Everything you need to know about buying, selling, and staying safe on ZiBuy
Getting Started
Tap Login/Sign Up and register with your email, phone number, and a password. Once registered, you can also log back in using just your phone number (SMS code) or your Google account.
Yes. Every account can post free ads. Free accounts have a limited number of active ads at a time — upgrading to Bronze, Silver, or Gold increases your ad limit, boosts, and other seller tools.
Buying
ZiBuy supports MTN and Airtel Mobile Money. When you tap "Buy Now," you'll see payment instructions and a reference number — pay via your phone, enter your transaction ID, and the seller is notified via WhatsApp automatically.
An optional small fee added at checkout for extra peace of mind. With ZiBuy Protect, you confirm you've received your item before the order is marked complete — or raise a dispute if something's wrong, and our team steps in to help.
Look for a seller's Trust Score badge, phone verification checkmark, and star rating on their profile or shop page. Sellers with a strong track record also earn a special "🏆 Trusted Seller" badge that can't be bought — only earned.
If you paid with ZiBuy Protect, open your Dashboard → My Orders and tap "Report a Problem" to raise a dispute — our team will review it. You can also report the seller directly from the product page at any time.
Selling
Tap "Post Ad," choose a category, fill in your product details and photos, set your price and location, and submit. Have many items to list? Use "Bulk Post" from your dashboard to post several at once.
Use Boost to feature your ad for 7, 14, or 30 days, or Pin to Top for a quick, cheap visibility burst. Upgrading your plan also improves where your ads rank in search results.
Expired ads are hidden from buyers but remain visible to you in My Ads, clearly marked "⏰ Expired." Tap Reactivate to make it live again instantly, or turn on Auto-Renew so it never expires in the first place.
Verify your phone number via SMS code from your Dashboard. For the full "✅ Verified Seller" badge, submit an ID verification request — or subscribe to Silver or Gold, which includes automatic verification.
Account & Safety
Yes. Your phone number and payment details are never shown publicly — only your name, location, and what you choose to share on your profile are visible to other users.
Tap "🚩 Report this Seller" on any product page, or visit our Report Abuse page. Reports go straight to our admin team, including an instant WhatsApp alert for urgent cases.
Yes — go to Dashboard → My Profile → Account Settings to permanently delete your account and all associated data.